Socseeds will attempt to keep the customer updated with their order status, however it is the customer's responsibility to accept the package.
In case when customers do not collect their package for any reason or refuse to receive it, it could be returned to Socseeds. In such a case, the customer's payment will be put on hold for 60 days or until the shipping carrier provides an approved charge clearance for the package. All customs and return fees will be deducted from the refund amount, along with the restocking fee.
The cost for shipping is calculated and displayed on the "Checkout page" before you complete your order. You can find delivery costs at checkout, in the Order Confirmation email, and online when you view your order on the Order Status page.
The Ship's time is an estimate of when the item will leave our warehouse. For example, if an item displays "Ships: 1 business day," the item will leave our warehouse one business day after you place your order. Occasionally, we will confirm shipping and delivery times, then if we are unable to fulfill the order due to low product availability, we will notify you by email of the new shipping and delivery times.
If your order has already been shipped, you can use your tracking link. Since the delivery of your order can be impacted by many events beyond our control. Once it leaves our facilities, we cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery.
We reserve the right at any time after receiving your order to accept or decline your order without explanation.
If we canceled an order after you have already been billed, we will refund the billed amount based upon the original payment method.
Once we receive your Online, we'll provide you with an email order confirmation. Your receipt of an order confirmation, does not signify that we accepted your order, nor does it constitute confirmation of our offer to sell.
As we take care of the dispatch of the products you purchase on our website, the risk of loss of, or damage to, product shall pass to you when you, or a person designated by you, acquires physical possession of the product.
Title in the product shall pass to you when the product is picked up by the carrier from our warehouse. At this point, you will receive the Shipment Notification Email. If there are any issues with delivery, please contact us to resolve this.
Any missing or non-cosmetic damaged hardware within the kit must be reported within 3 days of the customer receiving the package. For missing items claims, the original packaging must be present with the original shipping label sticker intact.
Delayed, lost or missing items will be replaced if they are not found within 8 weeks or once they are reported as missing by the carrier.
Hardware prices do not include any vat or duty imposed by the recipient's country.
We may, in our sole discretion, refuse or cancel any order and limit order quantity.
We may also require additional qualifying information prior to accepting or processing any order.
We are simply confirming that we received your order.
The customer is responsible for any fees or taxes their country imposes be it for customs, vat or others.