We respect your ability to know, access, correct, transfer, restrict the processing of, and delete your personal data. We have provided these rights to our global customer base. We do not sell your data. There may be situations where we cannot grant your request — for example, if you ask us to delete your transaction data and we are legally obligated to keep a record of that transaction to comply with law. We may also decline to grant a request where doing so would undermine our legitimate use of data for anti-fraud and security purposes, such as when you request deletion of an account that is being investigated for security concerns. Other reasons your privacy request may be denied are if it endangers the privacy of others, is frivolous or vexatious, or would be extremely impractical.
We believe that you can have great products and great privacy. This means that we strive to collect only the personal data that we need.
When you create an account, purchase and/or activate a product or device, download a software update, connect to our services, contact us (including by social media) or otherwise interact with us, we may collect a variety of information, including:
Personal Data We Collects from You:
We may receive personal data about you from other individuals, from businesses or third parties acting at your direction, from our partners who work with us to provide our products and services and assist us in security and fraud prevention, and from other lawful sources.
Personal Data we Receive from Other Sources:
We are using personal data to power our services, to process your transactions, to communicate with you, for security and fraud prevention, and to comply with law. We may also use personal data for other purposes with your consent.
We are using your personal data only when we have a valid legal basis to do so. Depending on the circumstance, we may rely on your consent or the fact that the processing is necessary to fulfill a contract with you, protect your interests or those of other persons, or to comply with law. We may also process your personal data where we believe it is in our or other legitimate interests, taking into consideration your interests, rights, and expectations.
Our use of Personal data:
Our websites, online services and advertisements may use "cookies" and other technologies such as web beacons. These technologies help us to better understand user behavior including for security and fraud prevention purposes, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches.
We believe that great privacy rests on great security. We use administrative, technical, and physical safeguards to protect your personal data, taking into account the nature of the personal data and the processing, and the threats posed. We are constantly working to improve on these safeguards to help keep your personal data secure.
Protection of Personal Data:
Cookies and Other Technologies:
In addition to cookies, we use other technologies that help us achieve similar objectives.
In some email messages we send to you, we provide a "click-through URL" that links you to content on our website. When you click one of these URLs, they pass through a separate server before arriving at the destination page on our website. We track this click-through to help us determine interest in particular topics and measure whether we are communicating with you effectively. If you prefer not to be tracked in this way, you should not click graphic or text links in email messages.
Transfer of Personal Data Between Countries:
To make sure your personal data is secure, we communicate our privacy and security guidelines to our employees and strictly enforce privacy safeguards within the company.
Our Company Wide Commitment to Your Privacy:
You are not required to provide the personal data that we have requested. However, if you choose not to do so, in many cases we will not be able to provide to you our products or services or respond to requests you may have.
Account Information, including email address, registered devices, account status.
Device Information. Data from which your device could be identified, such as computer components serial numbers, or about your device, such as browser type.
Contact Information. Data such as name, email address, physical address, phone number, or other contact information.
Other Information You Provide to Us. Details, such as the content of your communications with us, including interactions with customer support and contacts through social media channels.
Location Information, IP address.
Usage Data. Data about your activity on and use of our software, crash data, performance, diagnostic and usage data.
Payment Information. Data about your billing address and method of payment, such as bank details, credit, debit, or other payment card information.
We may share personal data with our affiliated companies, service providers who act on our behalf, our partners, developers, and publishers, or others at your direction. Further, we do not share personal data with third parties for their own marketing purposes.
Others. We may share personal data with others at your direction or with your consent. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you where there is a lawful basis for doing so, if we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations or users, or in the event of a reorganization, merger, or sale.
Partners. At times, we may partner with third parties to provide services or other offerings. We require its partners to protect your personal data.
Sharing of Personal Data:
Our Partners. We may also validate the information you provide — for example, when creating an account, with a third party for security, and for fraud-prevention purposes.
At Your Direction. You may direct other individuals or third parties to share data with us.
Individuals. We may collect data about you from other individuals — for example, if that individual has sent you a product or shared content with you.
Other Cookies. These cookies are used to understand how visitors interact with our websites and online services, including by helping us to assess the effectiveness of advertisements and web searches. We also use these cookies to remember choices you make while browsing, so we can provide you with a customized experience.
Strictly Necessary Cookies. These cookies are set as required to provide a specific feature or service that you have accessed or requested. For example, they allow us to display our websites in the proper format and language.
Communications Cookies. These cookies are used to enable network traffic to and from our systems, including by helping us detect any errors.
Communicate with You. To respond to communications, reach out to you about your transactions or account, market our products and services, provide other relevant information, or request information or feedback. From time to time, we may use your personal data to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with us, you may not opt out of receiving these important notices.
Security and Fraud Prevention. To protect individuals, employees, and us and for loss prevention and to prevent fraud, including to protect individuals, employees, and us for the benefit of all our users.
Personal Data Used for Personalization. If you choose to personalize your services or communications where such options are available, we will use information that we collect so that we can offer you those personalized services or communications.
Comply with Law. To comply with applicable law — for example, to satisfy tax or reporting obligations, or to comply with a lawful governmental request.
Process Your Transactions. To process transactions, we must collect data such as your name, purchase, and payment information.
Power Our Services. We collect personal data necessary to power our services, which may include personal data collected to improve our offerings, for internal purposes such as auditing or data analysis, and also for troubleshooting.